North Devon Against Domestic Abuse (NDADA) is seeking a Domestic Violence and Abuse Triage Worker

We have a new and exciting opportunity available for a Domestic Violence and Abuse Triage worker to join our team based in Barnstaple. You will join us on a full time basis working 37hrs per week. This is a fixed term role for 12 months, with continuation subject to funding.

NDADA is a thriving charity providing advocacy, support, crisis intervention, emergency accommodation, therapeutic and recovery services to survivors of domestic abuse in North Devon and the wider area.

About You

We are seeking a proactive, empathetic listener with a strong understanding of safeguarding and risk management. You will need:

• a good understanding of domestic abuse and trauma

• experience of working with vulnerable people

• knowledge of civil and criminal justice remedies for victims and survivors, and an understanding of the landscape of statutory agencies

• understanding of the principles of risk management and safety planning for victims of domestic abuse and their children

• experience in multi agency working

• strong crisis management skills and the ability to deal with stressful and difficult situations.

• to be proactive when managing your work load and interacting with service users and agencies you’re working with.

The Role

You will be providing a high-quality frontline service via telephone to victims of domestic abuse, assessing their risk using an evidence-based risk identification checklist. You will work alongside the Housing Options team, and will continue the investment in partnership working between the Housing Options team and NDADA.

This is a great opportunity to take on a new role that will make a real difference in the provision of service, increasing the effectiveness of domestic abuse responses, and maximising the prevention of future incidents. Working closely with partner agencies to ensure each service users receives the right support, at the right time.

Further Details

Closing date for applications is 14th February. For an informal discussion of the role, please phone Rebecca Sharples, Refuge Service Lead, 01271 321946. For the person specification and the job description, please email admin@ndada.co.uk

North Devon Against Domestic Abuse

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Domestic Violence and Abuse Triage Worker